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Information We Collect
Personal Details: Name, email address, phone number, and delivery address when you place an order.
Payment Information: Processed securely through trusted third‑party payment gateways (we do not store card details).
Browsing Data: Cookies and analytics to improve website performance and personalize your shopping experience.
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How We Use Your Information
To process and deliver your orders.
To communicate with you about purchases, offers, and updates.
To improve our products, services, and customer experience.
To comply with legal and regulatory requirements.
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Sharing of Information
We do not sell or rent your personal information.
Data may be shared only with trusted service providers (delivery partners, payment processors) to fulfill your orders.
Information may be disclosed if required by law or to protect our rights and safety.
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Data Security
We use secure servers, encryption, and restricted access to protect your information.
While we take strong measures, no online transmission is 100% secure; customers are encouraged to safeguard their own accounts.
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Your Rights
Access, update, or request deletion of your personal information.
Opt out of promotional emails at any time.
Control cookie preferences through your browser settings.
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Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.
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Contact Us
For questions or concerns about this Privacy Policy, please reach out to:
Yala Chocolates – Customer Care
Balkumari, Lalitpur, Nepal
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“At Yala Chocolates, your privacy is as important to us as the quality of our chocolates.”