Quick view
Free & fast delivery, 2-year warranty
Start typing to search the store…
Terms & Conditions – Yala Chocolates
Welcome to Yala Chocolates. By accessing our website, store, or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
---
1. General
These Terms & Conditions apply to all purchases, promotions, and services offered by Yala Chocolates.
By placing an order, you confirm that you are at least 18 years old (or have parental/guardian consent).
---
2. Products
All products are handcrafted in small batches; slight variations in appearance or taste may occur.
Ingredients and allergen information are provided on packaging. Customers are responsible for reviewing before consumption.
Liquor‑filled chocolates are intended for adults only.
---
3. Pricing & Payment
Prices are listed in Nepalese Rupees (NPR) and are subject to change without prior notice.
Payment must be completed through approved methods (cash, card, or secure online gateways).
Yala Chocolates does not store sensitive payment details.
---
4. Orders & Delivery
Orders are processed on a first‑come basis; availability may vary due to limited production.
Delivery timelines are estimates and may be affected by external factors (weather, courier delays).
Customers must provide accurate delivery information; Yala Chocolates is not responsible for delays due to incorrect addresses.
---
5. Returns & Refunds
Due to the perishable nature of chocolates, returns are accepted only for damaged or incorrect items.
Refunds or replacements will be processed after verification.
Customer satisfaction is our priority, and we handle concerns with transparency and care.
---
6. Promotions & Campaigns
Festival offers, combo packs, and discounts are valid only during specified periods.
Yala Chocolates reserves the right to modify or withdraw promotions at any time.
---
7. Intellectual Property
All branding, packaging designs, jingles, and marketing content are the intellectual property of Yala Chocolates.
Unauthorized use, reproduction, or distribution is strictly prohibited.
---
8. Liability
Yala Chocolates is not liable for allergic reactions or misuse of products.
Customers are advised to consume responsibly, especially liquor‑filled chocolates.
---
9. Privacy
Customer data is handled in accordance with our Privacy Policy.
We respect your trust and do not sell or misuse personal information.
---
10. Governing Law
These Terms & Conditions are governed by the laws of Nepal.
Any disputes will be subject to the jurisdiction of courts in Lalitpur, Nepal.